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Fort Lauderdale United FC

Fort Lauderdale's professional women's and men's soccer club

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Fort Lauderdale United FC
Effective Date: November 10, 2026

Fort Lauderdale Football Club, LLC, doing business as Fort Lauderdale United FC, together with its affiliated entities, including Fort Lauderdale United Holdings, LLC; FTL UTD USL League 1 Men’s LLC; FTL United Youth Soccer LLC; Energy Academy LLC (d/b/a FTL UTD Volleyball); FTL UTD Basketball LLC; FTL UTD Youth Lacrosse LLC; FTL UTD Youth Flag Football LLC; FTL UTD Youth Sports LLC; and FTL UTD Educational Group LLC, and their respective programs, teams, youth and adult sports programs, leagues, camps, clinics, tournaments, events, ticketing operations, and related business activities (collectively, “Fort Lauderdale United FC,” “FTL UTD,” the “Club,” “we,” “our,” or “us”), is committed to protecting your privacy and safeguarding personal information.

This Privacy Policy explains how we collect, use, disclose, store, transfer, and protect personal information when you interact with the Club, including through our websites, ticketing platforms, mobile communications, SMS/text messaging programs, youth and adult sports programs, leagues, camps, clinics, tournaments, events, merchandise sales, sponsorship activities, registrations, forms, surveys, customer-service communications, and other Club services.

By using our websites, purchasing tickets, registering for a program, attending an event, opting into communications, or otherwise interacting with the Club, you acknowledge the practices described in this Privacy Policy.

1. Scope of this Privacy Policy

This Privacy Policy applies to personal information collected by or on behalf of the Club through:

  • The Club’s websites and online services;
  • Ticket purchases and event attendance;
  • Youth and adult sports programs, leagues, camps, clinics, and tournaments (including soccer, flag football, volleyball, basketball, lacrosse, and any other programs the Club may offer now or in the future), academies, and community programs;
  • SMS/text messaging programs, including programs operated through third-party messaging platforms;
  • Email, phone, and customer-service communications;
  • Merchandise, promotions, contests, surveys, and special offers;
  • Sponsorship, partnership, and business-development activities;
  • Player, participant, parent, guardian, fan, customer, vendor, and business contacts; and
  • Other Club-operated programs or services where this Privacy Policy is posted or referenced.

This Privacy Policy does not replace any separate agreement, waiver, ticket terms, participation agreement, player agreement, employment policy, consent form, or other legal document that may apply to a specific transaction, program, relationship, or activity.

2. Data Controller

For purposes of applicable data protection laws, the data controller for personal information collected through the Club’s websites, ticketing operations, event attendance, registrations, marketing communications, SMS programs, and related Club activities is:

Fort Lauderdale Football Club, LLC
d/b/a Fort Lauderdale United FC
Alan B. Levan | NSU Broward Center of Innovation
3100 Ray Ferrero Jr Blvd., 5th Floor
Fort Lauderdale, Florida 33314

Phone: 954-466-0052
Email: privacy@ftlutd.com

Where personal information is collected through a program, team, or activity operated by one of the affiliated entities identified at the beginning of this Privacy Policy, that entity may also act as a controller of that information. Privacy questions and requests relating to any Club entity may be submitted using the contact information above.

3. Information We Collect

We may collect personal information directly from you, automatically through technology, from service providers, and from other authorized sources.

A. Information You Provide to Us

We may collect information you provide when you purchase tickets, register for programs, complete forms, contact us, subscribe to communications, participate in events, or otherwise interact with the Club, including:

  • Name;
  • Email address;
  • Mailing address;
  • Mobile phone number;
  • Date of birth or age;
  • Parent or guardian information;
  • Emergency contact information;
  • Player, participant, or team information;
  • Registration and waiver information;
  • Ticketing and account information;
  • Merchandise or purchase information;
  • Payment-related information;
  • Customer-service communications;
  • Survey, promotion, contest, or event responses;
  • Sponsorship, vendor, or business contact information; and
  • Any other information you choose to provide.

B. Payment Information

When you make a purchase, payment information may be processed by third-party payment processors, ticketing providers, or commerce platforms. The Club generally does not store full payment card numbers on Club-controlled systems.

C. Information Collected Automatically

When you visit our websites or use online services, we may automatically collect certain technical and usage information, including:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Referring URLs;
  • Pages viewed;
  • Website activity;
  • Approximate location based on device or network information;
  • Cookies, pixels, and other tracking technologies; and
  • Analytics and performance data.

D. SMS/Text Messaging Information

If you opt into a Club SMS/text messaging program, we may collect:

  • Mobile phone number;
  • Date, time, and source of opt-in;
  • Consent records;
  • Messaging preferences;
  • Message history and interaction data;
  • Opt-out records;
  • Delivery and engagement information; and
  • Customer-service communications related to SMS messages.

E. Youth Program and Minor Participant Information

For youth programs, leagues, camps, clinics, tournaments, academies, trial activities, or other minor-participant activities, we may collect information about minors through parents, guardians, authorized registration platforms, or applicable consent forms, including:

  • Minor participant name;
  • Date of birth or age;
  • Parent or guardian contact information;
  • Emergency contact information;
  • Medical or allergy information where reasonably necessary;
  • Program, team, or participation information;
  • Eligibility or registration information;
  • Waivers, consents, and acknowledgments; and
  • Other information reasonably necessary to administer the applicable program.

For minors under 18, parental or guardian consent is required where required by applicable law or Club policy.

F. Sensitive Information

Depending on the nature of the Club program or relationship, we may collect limited sensitive information where necessary and authorized, such as medical information, eligibility documentation, background-screening information, or other information required for safety, safeguarding, compliance, participation, employment, or legal purposes. The Club does not collect biometric identifiers (such as fingerprints or facial geometry) except where expressly disclosed and consented to in accordance with applicable law.

We use sensitive information only for permitted purposes and in accordance with applicable law, consent forms, authorizations, agreements, and Club policies.

4. How We Use Information

We may use personal information for the following purposes:

  • To provide, operate, and improve Club services;
  • To process ticket purchases, registrations, merchandise orders, and other transactions;
  • To manage event attendance, venue access, and customer support;
  • To administer youth and adult sports programs, leagues, camps, clinics, and tournaments (including soccer, flag football, volleyball, basketball, lacrosse, and any other programs the Club may offer now or in the future), academies, and community programs;
  • To communicate with fans, ticket holders, parents, guardians, participants, vendors, sponsors, and business contacts;
  • To send operational, transactional, promotional, and marketing communications;
  • To deliver SMS/text messages where the recipient has opted in;
  • To manage player, participant, and program eligibility;
  • To comply with league, governing body, competition, safeguarding, and operational requirements;
  • To maintain safety, security, and safeguarding protocols;
  • To protect Club rights, property, personnel, participants, fans, and guests;
  • To detect, prevent, and respond to fraud, misuse, unauthorized activity, or security incidents;
  • To conduct analytics, reporting, business planning, and service improvement;
  • To evaluate sponsorship, partnership, and marketing opportunities;
  • To comply with applicable laws, regulations, court orders, and legal obligations; and
  • For any other purpose disclosed at the time information is collected or with your consent.

5. SMS/Text Messaging Programs

The Club may offer SMS and text message communications, including through third-party messaging platforms. Participation in Club SMS programs is also governed by our SMS Terms & Conditions, available at https://ftlutd.com/terms-conditions.

By providing your mobile number and affirmatively opting into a Club SMS program, you consent to receive recurring automated and non-automated text messages from or on behalf of the Club. Messages may include:

  • Match and event information;
  • Ticketing updates;
  • Promotions and special offers;
  • Youth and adult sports program information, including registration, schedules, and program updates for soccer, flag football, volleyball, basketball, lacrosse, and other Club programs;
  • Registration reminders;
  • Community program updates;
  • Customer-service communications;
  • Operational notices; and
  • Other Club-related communications.

Consent to receive SMS messages is not a condition of purchasing tickets, merchandise, or any other goods or services.

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying:

STOP

After you send STOP, we may send a confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from that program unless you opt in again.

For help, reply:

HELP

You may also contact us at:

privacy@ftlutd.com
954-466-0052

Wireless carriers are not liable for delayed or undelivered messages.

6. Mobile Information and SMS Consent Data

No mobile information, phone numbers, SMS opt-in data, or SMS consent information will be sold, rented, disclosed, transferred, or shared with third parties or affiliates for their marketing or promotional purposes.

All categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent. SMS opt-in data and consent information will not be shared with third parties, except with service providers, platform providers, aggregators, or vendors as necessary to operate, administer, deliver, maintain, support, or protect the Club’s text messaging program.

7. How We Share Information

The Club does not sell personal information. The Club does not share personal information for cross-context behavioral advertising purposes as defined under applicable law, except as disclosed in Section 9 (Cookies, Analytics, and Tracking Technologies).

We may share personal information only as described in this Privacy Policy, as authorized by you, or as permitted or required by law. The categories of personal information disclosed and the categories of recipients are described in this section.

A. Service Providers

We may share information with trusted service providers that perform services for or on behalf of the Club, including:

  • Ticketing platforms;
  • Payment processors;
  • Registration systems;
  • Website hosting providers;
  • Customer relationship management platforms;
  • Email and SMS messaging providers;
  • Data hosting and cloud storage providers;
  • Marketing and analytics providers;
  • Event management platforms;
  • Security, safety, and credentialing providers;
  • Professional advisors; and
  • Other vendors that support Club operations.

Service providers are permitted to use personal information only as necessary to provide services to the Club or as otherwise permitted by law and applicable agreements. The Club requires its service providers to maintain appropriate confidentiality, security, and data protection obligations through contractual terms.

B. Ticketing, Event, and Venue Partners

We may share information with ticketing platforms, venue operators, event-management providers, payment processors, and related service providers as needed to process ticket transactions, manage access, administer events, provide customer support, and maintain safety and security.

C. League, Federation, Governing Body, and Competition Requirements

We may share information with leagues, federations, governing bodies, sanctioning organizations, competition administrators, and related compliance personnel where necessary or appropriate for:

  • Registration;
  • Eligibility;
  • Safeguarding;
  • Competition administration;
  • Player or participant management;
  • Investigations;
  • Compliance with league rules;
  • Insurance or risk-management purposes; and
  • Other operational or legal requirements.

D. Youth Program, Academy, School, and Safeguarding Partners

Where applicable, we may share limited information with parents, guardians, educational partners, program administrators, safeguarding personnel, medical personnel, and authorized service providers as necessary to administer youth programs, protect minors, comply with applicable laws, and support participant safety.

E. Legal, Safety, and Compliance

We may disclose information when we believe disclosure is necessary or appropriate to:

  • Comply with applicable law;
  • Respond to subpoenas, court orders, or lawful requests;
  • Protect legal rights;
  • Enforce agreements and policies;
  • Investigate misconduct or potential violations;
  • Protect the safety of players, participants, minors, staff, fans, guests, or the public;
  • Prevent fraud, abuse, or unauthorized activity; or
  • Respond to emergencies.

F. Business Transactions

If the Club is involved in a merger, acquisition, financing, reorganization, sale of assets, joint venture, or similar transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law. We will use reasonable efforts to ensure that any successor entity is bound by privacy commitments substantially consistent with those in this Privacy Policy.

G. Aggregated or De-Identified Information

We may use or disclose aggregated, anonymized, or de-identified information for analytics, reporting, research, operational improvement, sponsorship evaluation, marketing analysis, and other lawful business purposes, provided the information does not reasonably identify an individual.

8. International Data Transfers

The Club is based in the United States. Personal information may be stored, processed, or transferred in the United States or in other countries where the Club, its service providers, partners, affiliates, or vendors operate.

If personal information is transferred outside the United States or outside your country of residence, we will take reasonable steps designed to ensure that appropriate safeguards are in place in accordance with applicable law.

By interacting with the Club, using our websites, purchasing tickets, registering for programs, or providing personal information, you acknowledge that your information may be transferred to and processed in the United States and other jurisdictions where privacy laws may differ from those in your place of residence.

9. Cookies, Analytics, and Tracking Technologies

Our websites and online services may use cookies, pixels, web beacons, analytics tools, and similar technologies to:

  • Operate and secure our websites;
  • Remember preferences;
  • Improve website functionality;
  • Analyze website usage;
  • Measure marketing effectiveness;
  • Understand fan and customer engagement;
  • Support advertising and promotional efforts; and
  • Improve Club services.

You may be able to adjust your browser settings to refuse or limit cookies. If you disable cookies, some website features may not function properly.

Some third-party analytics and advertising providers may collect information about your use of our websites and other websites over time. Their practices are governed by their own privacy policies.

10. Marketing Communications

You may receive marketing communications from the Club if you opt in, purchase tickets or services, register for programs, attend events, or otherwise engage with us in a manner permitted by law.

You may opt out of promotional emails by using the unsubscribe link included in the email or by contacting us at privacy@ftlutd.com.

You may opt out of SMS messages by replying STOP to a Club text message.

Even if you opt out of marketing communications, we may still send transactional, administrative, legal, safety, account, or service-related communications where permitted by law.

11. Children’s Privacy and Minor Participants

The Club operates youth and adult sports programs and may collect personal information relating to minors where necessary to administer programs, leagues, camps, clinics, tournaments, academies, trials, registrations, safety protocols, and related activities.

For ticket holders, participants, or users who are minors under 18, the Club requires parental or guardian consent where required before collecting or processing personal information. In particular, the Club does not knowingly collect personal information online from children under 13 without verifiable parental consent as required by the Children’s Online Privacy Protection Act (COPPA).

Parents and guardians may exercise applicable data access, correction, deletion, or consent rights on behalf of a minor, subject to applicable law, verification requirements, program requirements, safeguarding obligations, and record-retention obligations.

The Club does not knowingly collect personal information directly from children in a manner prohibited by applicable law. If we learn that personal information has been collected from a child without required consent, we will take appropriate steps to delete or restrict use of that information, subject to legal and operational requirements.

12. Photographs, Video, and Media

The Club may collect or use photographs, video recordings, audio recordings, livestreams, broadcast footage, social media content, and other media related to Club events, matches, programs, camps, clinics, and activities.

Use of image, likeness, voice, statements, or recordings may be governed by applicable ticket terms, participation agreements, waivers, media consents, registration forms, credentials, or other agreements.

For minors, media use may be subject to parental or guardian consent where required.

13. Data Security

The Club maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, loss, or destruction.

These safeguards may include:

  • Role-based access controls;
  • Restricted access to sensitive information;
  • Secure storage systems;
  • Vendor management practices;
  • Password and authentication controls;
  • Monitoring and logging where appropriate;
  • Secure transmission methods where appropriate;
  • Confidentiality obligations; and
  • Incident response procedures.

Access to personal information is limited to individuals and service providers who have a legitimate business, operational, legal, safeguarding, or compliance need to access such information.

No method of transmission or storage is completely secure, and the Club cannot guarantee absolute security. In the event of a data breach involving personal information, the Club will notify affected individuals and relevant authorities as required by the Florida Information Protection Act and other applicable laws.

14. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, taking into account the nature and sensitivity of the information, the purposes for which it is processed, applicable legal and contractual requirements, and our legitimate operational needs, including to:

  • Provide services;
  • Complete transactions;
  • Maintain business and operational records;
  • Administer registrations and programs;
  • Comply with legal, tax, accounting, league, insurance, and reporting obligations;
  • Resolve disputes;
  • Enforce agreements;
  • Protect safety and security; and
  • Maintain records of consent, opt-in, opt-out, and compliance.

When information is no longer reasonably necessary, we may delete, anonymize, archive, or securely destroy it in accordance with applicable law and Club policies.

SMS opt-in records, consent records, and opt-out records may be retained for a reasonable period to demonstrate compliance with messaging requirements and applicable law.

15. Your Privacy Rights

Depending on where you live and the nature of your relationship with the Club, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information;
  • Request correction of inaccurate information;
  • Request deletion of certain information;
  • Request information about how personal information is used or disclosed;
  • Withdraw consent where processing is based on consent;
  • Opt out of certain marketing communications;
  • Opt out of SMS communications; and
  • Exercise other rights available under applicable law.

To submit a privacy request, contact us at:

privacy@ftlutd.com

We may need to verify your identity before responding to a request. We will respond to verified requests within the timeframes required by applicable law, and in any event within a reasonable period. We may deny or limit requests where permitted by law, including where information must be retained for legal, security, operational, safeguarding, contractual, or compliance reasons. The Club will not discriminate against you for exercising your privacy rights.

16. Rights for Certain U.S. State Residents

Privacy rights vary by state. Residents of certain states may have rights to access, correct, delete, or obtain information about certain personal information, and may have rights to opt out of certain types of processing, targeted advertising, sale, or sharing as defined under applicable law.

The Club does not sell personal information.

The Club does not sell or share SMS opt-in data, mobile numbers, or SMS consent information for third-party marketing or promotional purposes.

To the extent the Club’s use of cookies, pixels, or similar technologies described in Section 9 (Cookies, Analytics, and Tracking Technologies) constitutes targeted advertising or sharing under applicable state law, you may opt out by contacting us at privacy@ftlutd.com. Where required by applicable law, we will also treat a recognized browser-based opt-out preference signal as a valid request to opt out.

If applicable law provides additional rights, we will honor those rights in accordance with that law.

17. Rights for UK, EEA, or Other International Users

If you are located in the United Kingdom, European Economic Area, or another jurisdiction with specific data protection laws, the Club may process your personal data on the basis of consent, contractual necessity, legitimate interests, or legal obligations, as applicable. You may have additional rights, including rights to:

  • Access personal data;
  • Correct inaccurate personal data;
  • Request deletion;
  • Restrict or object to processing;
  • Request data portability;
  • Withdraw consent where consent is the legal basis for processing; and
  • Lodge a complaint with a data protection authority.

These rights are subject to applicable legal limitations and verification requirements.

Because the Club operates primarily in the United States, personal information may be transferred to, stored in, or processed in the United States.

18. Third-Party Websites and Services

Our websites, emails, SMS messages, ticketing platforms, and other communications may contain links to third-party websites, platforms, sponsors, vendors, social media services, or payment providers.

We are not responsible for the privacy practices, content, terms, security, or policies of third-party websites or services.

You should review the applicable privacy policies and terms of any third-party services you use.

19. Do Not Track Signals

Some browsers provide “Do Not Track” signals. Because there is not yet a uniform industry standard for responding to such signals, our websites may not respond to Do Not Track signals.

You may still manage cookies and tracking preferences through your browser settings and other available tools.

20. Changes to this Privacy Policy

The Club may update this Privacy Policy from time to time.

When we update this Privacy Policy, we will revise the effective date above and post the updated version on the applicable Club website.

Your continued use of Club websites, services, programs, ticketing platforms, or communications after an updated Privacy Policy is posted constitutes acknowledgment of the updated Privacy Policy to the extent permitted by law. Where applicable law requires affirmative consent for material changes, we will provide notice and an opportunity to review the changes before they take effect.

21. Contact Us

If you have questions about this Privacy Policy, wish to submit a privacy request, or need assistance with your information, please contact:

Fort Lauderdale United FC
Attn: Privacy
Alan B. Levan | NSU Broward Center of Innovation
3100 Ray Ferrero Jr Blvd., 5th Floor
Fort Lauderdale, Florida 33314

Phone: 954-466-0052
Email: privacy@ftlutd.com